Privacy policy

Privacy Policy
Shaamin Food Centre
Effective Date: 01/01/2025

The App "Wawoo" Shaamin Food Centre ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use our monthly food ordering application ("App").

By using our App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect various types of information, including:

a. Personal Information

  • Name, email address, phone number, and delivery address.

  • Payment details such as credit/debit card information (processed by third-party payment gateways).

  • Account login credentials.

b. Non-Personal Information

  • Device information, including model, operating system, and IP address.

  • App usage details, such as pages visited and interactions.

  • Location data (with your consent) for order deliveries.

2. How We Use Your Information

We use the collected information to:

  • Process and manage food orders.

  • Provide customer support.

  • Improve our App functionality and user experience.

  • Send promotional offers and updates (with opt-out options).

  • Prevent fraudulent activities and ensure security.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Delivery partners, payment processors, and technical support teams.

  • Legal Authorities: When required to comply with legal obligations.

  • Business Transfers: In case of a merger, sale, or acquisition of our company.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Disable location tracking via your device settings.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze usage trends. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our App may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our App with the updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Shaamin Food Centre
Doha, Qatar
info@wawoo.app
+974 30092966

By using our App, you acknowledge that you have read and understood this Privacy Policy.